Problem
In today's fast-paced environment, my main focus was to address the crucial task at Chick-fil-A's Santa Barbara location—addressing the absence of considerate mobile accessibility design in the Human Resource page. Acknowledging the crucial role of adaptability to mobile devices in the modern workforce, an opportunity presented itself to elevate the overall employee experience by creating a more user-friendly and accessible HR platform.
Design Strategy/Goal
My primary objective was clear: redesign and optimize the Human Resource feature to be not only user-friendly, accessible, and organized but also comprehensive for users, all while ensuring mobile compatibility. In an era where convenience is paramount, I aimed to create a seamless and efficient HR platform that would empower our client’s employees, enabling them to access vital information anytime, anywhere.
Execution
I leveraged my background in Management and Human Resources, a keen understanding of the significance of regular updates, accessible resources, and clear growth paths in fostering employee satisfaction. The design strategy involved a meticulous process of reorganizing the HR page, making it intuitive, easy to navigate, and responsive to different devices, with a particular emphasis on mobile usability.
The challenge lay in maintaining a delicate balance between comprehensive information and a streamlined user interface. Each section was carefully curated, aligning with Chick-fil-A's branding guidelines while infusing a local flair to resonate with the Santa Barbara community.
Impact/Results
The newly enhanced Human Resource feature not only met the goal of user-friendliness and accessibility but exceeded expectations in terms of organization and comprehensiveness. Employees can now effortlessly access crucial documents, stay informed about updates, and explore growth opportunities—all from the palm of their hands.
The mobile-friendly design proved to be a game-changer, aligning perfectly with Chick-fil-A's commitment to providing top-notch service. The impact was not just evident in increased efficiency but also in heightened employee satisfaction and engagement. A user-friendly HR channel became a catalyst for a positive workplace culture, turning employees into not just workers but enthusiastic advocates of the company.
In conclusion, this project showcased the power of thoughtful design and strategic execution in addressing a critical problem. It reinforced the idea that in an era of mobility, a user-friendly, accessible HR feature isn't just a convenience; it's a cornerstone in building a workforce that thrives in the fast-paced world we live in.
Team:
Cathy Rueda
Cameron Rennacker
Josh Rennacker
Viviana Garcia